Store Policy

Customer Care

At Sacred Society, we prioritize customer satisfaction. Our dedicated customer care team is available to assist you with any inquiries, concerns, or feedback. We strive to provide prompt and courteous service, ensuring a seamless shopping experience. Your satisfaction is our priority, and we are committed to resolving any issues swiftly and effectively. Contact us anytime for assistance.

Privacy & Safety

Sacred Society is committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or purchasing our products, you consent to the terms of this policy.

1. Information We Collect

We may collect personal information such as your name, email address, shipping address, billing address, phone number, payment details, and any other information you provide when you interact with our website, subscribe to our newsletter, or make a purchase.

2. How We Use Your Information

We may use your personal information for the following purposes:

Processing and fulfilling your orders
Communicating with you about your orders, account, or inquiries
Providing customer support and assistance
Sending you promotional offers, newsletters, and updates (if you opt-in)
Analyzing website usage and improving our services
Preventing fraudulent activities and ensuring security

3. Information Sharing

We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or servicing you. These parties are contractually obligated to keep your information confidential and are prohibited from using it for any other purpose.

We may also disclose your information when required by law or to protect our rights, property, or safety, or that of others.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content. You can adjust your browser settings to refuse cookies, but this may limit your access to certain features of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.

7. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails we send.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at [sacredsociety25@gmail.com].

By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Shipping, Returns and Exchange Policy

Thank you for shopping with Sacred Society. We are committed to ensuring your satisfaction with every purchase. Please read the following shipping and returns policy carefully before making your purchase.

Shipping Policy:

Order Processing Time: Orders will be processed and shipped as soon as they are ready and have been received by our company. Please allow 1-3 business days for processing before your order is shipped out. Orders placed after 7:00 PM EST may be processed the following business day.
Shipping Methods: We offer standard shipping options. Shipping costs and estimated delivery times will be calculated at checkout based on your location and chosen shipping method.
Delivery: While we strive to ensure prompt delivery, please note that delivery times may vary depending on your location and shipping company selected.
International Shipping: We offer shipping worldwide; please reach out with any questions or concerns.

Returns Eligibility: our satisfaction is paramount to us. However, we regret to inform you that returns will not be accepted after the initial 24-hour period following the receipt of the item. Should you encounter any issues with your purchase after this timeframe, please notify us promptly.
Return Procedure: If you wish to return an item, please contact our customer service team within [24] hours of receiving your order. Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Please note that return shipping costs are the responsibility of the customer.
Exchanges: We do not offer exchanges for virtual purchases at this time. For efficient inventory management, exchanges will exclusively be facilitated in person.
Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments